Our Mission & Codes

Mission Statement

To enhance safety on our waterways and to support maritime safety in Queensland by providing quality education, training, and promoting good seamanship.

Code of Ethics

– member of BoatSafe Industry Association of Queensland

  • Act honestly and fairly in all business dealings with the consumer
  • Maintain professional courtesy and integrity at all times
  • Ensure all advertising and representations are truthful and accurate
  • At all times act in an environmentally responsible manner
  • Do all that is possible to promote safe boating and education practices
  • Render accurate, truthful and expert advice to the community
  • Strive for excellence in quality of service to customers

Refund Policy

Townsville Boat Licences conducts On-Line Training only. We feel this is the best and most convenient way to obtain your Boat Licence.

No refunds are applicable for those who

  1. do not turn up or are late on the day. A $100 reassessment Fee will be charged to reschedule to another time/day.
  2. do not complete the on-line theory or on water training and assessment.
  3. move away from the Townsville area, or area of that course booked before completion of the complete course.

Once the course is paid for on-line, a Credit or Refund will be given to those who cannot complete the course within 3 months due to health reasons. Proof will need to be supplied to validate this option.